Frequently asked Questions

How to create an application?

How long does it take to process an application?

What is a confirmation from the Bitcoin network?

What is the minimum amount for exchange?

How to track my application status?

I paid for the application, but the money was not received on my account. What could be the reason?

If asked to clear the Cookies and Cache, how am I to do it?

What is ‘card verification’ and why is it necessary?

What is a referral program and how can it be obtained?

Is registration required for the service?

I entered the wrong details and the funds did not come, what should I do?

Application validity period and rate fixing

List of currencies and countries we do not work with

Number of network confirmations

Working conditions for payments on PayPal

Working conditions for cash directions